Installation & Setup

Yes. We recommend installing your eSIM before your trip while you have a stable Wi-Fi connection. After installation, keep the Simfinity eSIM turned off until you arrive at your destination. When you arrive, turn it on, select it for mobile data, and enable data roaming. Do not delete the eSIM ...

Can I still install my eSIM using a QR code?

Yes. If the installation link does not work or you prefer QR installation, you can install the eSIM using the QR code provided after purchase. On iPhone: Settings → Cellular / Mobile Data → Add eSIM → Use QR Code On Android: Settings → Network / Connections → SIMs / SIM Manager → Add eSIM → ...

Can I transfer my eSIM to another device?

No. In most cases, a Simfinity eSIM cannot be transferred to another device after installation. Install the eSIM only on the device where you plan to use it. If you install it on the wrong device or delete it, it may not be possible to transfer or reinstall it.

Can I use the installation link or QR code more than once?

Usually, no. An eSIM installation link or QR code is unique and can normally be used only once. Install the eSIM on the device where you want to use it. Do not delete your eSIM after installation unless Simfinity support asks you to do so.

How do I install eSIM on Android?

Open your Simfinity installation email on the Android device where you want to install the eSIM. Your device should support eSIM, run Android 10 or later, and have the latest SIM Manager / LPA available. For best results, open the link using Google ecosystem apps such as Chrome, Gmail, or SMS. ...

How do I install eSIM on iPhone or iPad?

Open your Simfinity installation email, Confirmation page, or More Details page on the iPhone or iPad where you want to install the eSIM. Your device must support eSIM and run iOS or iPadOS 17.4 or later. Steps: Tap the Apple installation link. Follow the on-screen prompts. Add the eSIM to you...

How do I install my eSIM manually?

If the installation link and QR code do not work, you may be able to install the eSIM using manual installation details. Use the manual details provided in your Simfinity installation email or Simfinity account. On iPhone: Settings → Cellular / Mobile Data → Add eSIM → Use QR Code → Enter Deta...

How do I install my eSIM on Google Pixel?

Connect your Google Pixel to stable Wi-Fi before installation. Recommended method: Open your Simfinity installation email on your Pixel device. Tap the Android installation link. Follow the on-screen prompts to add the eSIM. Select Simfinity eSIM for mobile data when ready. Turn on data roaming...

How do I install my eSIM on Samsung Galaxy?

Connect your Samsung phone to stable Wi-Fi before installation. Recommended method: Open your Simfinity installation email on your Samsung device. Tap the Android installation link. Follow the on-screen prompts to add the eSIM. Select Simfinity eSIM for mobile data when ready. Turn on data roam...

How do I install my Simfinity eSIM?

After purchase, your Simfinity eSIM installation details are sent by email and may also be available in your Simfinity account. Use the installation link whenever available: Apple installation link: for compatible iPhone and iPad devices with iOS 17.4 or later Android installation link: for com...

What if the installation link does not work?

If the installation link does not work, please check: You opened the link on the device where you want to install the eSIM. Your device supports eSIM. Your device is carrier-unlocked. Your Apple device uses iOS/iPadOS 17.4 or later. Your Android device uses Android 10 or later. For Android, you ...