Lifetime Prepaid Plan
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What is the Lifetime Prepaid Plan?
This is a pay-as-you-go data-only plan. You can use every single byte of data you bought from us. Every refill extends the remaining balance validity for another year. Bought 5GB, used 3GB in a month, you can use the remaining 2GB in one, five or even ten years* You are able to add 100MB, 1GB, ... -
What is the initial balance on my data SIM?
Your SIM will come prepaid with 1GB (1,024 MB) of 4G LTE mobile data. -
How do I refill my Simfinity balance?
Two ways to add data to your Simfinity balance are Pay-as-you-go and Auto-refill. You can refill your line with any of the following payment methods: all major credit cards (Visa, Mastercard, Amex, Discover); iDEAL or Bancontact (please set the currency in your account to EURO for such refills)... -
What forms of payment can I use to refill data?
You can use all major credit cards (Visa, Mastercard, Amex, Discover), PayPal and cryptocurrency to refill your balance. Please note that each cryptocurrency has a minimum payment limit and crypto payment can't be refunded. To refill via iDEAL or Bancontact please set the currency in your accoun... -
What is Auto-refill and how does it work?
Auto-refill works by automatically adding data to Line’s balance when it falls below 100MB or when the validity is under 1 day left. This ensures that you never run out of data and prevents service interruptions. When Auto-Refill is activated, and it's time to reset the line's usage (when the dat... -
You can enable or disable the Auto-refill feature for each of your Lines separately at any time by toggling the On/Off switch in your personal account on our website - https://myaccount.simfinity.ai/ When Auto-Refill is activated, and it's time to reset the line's usage (when the data validity...
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What is the Lifetime Bill Protection?
When the Auto-Refill option is ON, you can also activate Bill Protection. It allows you to control your data usage and prevent excessive charges. With Bill Protection, a charge couldn’t be more than the amount you set personally. You will be notified when you reach 85% and 100% of the Bill Protec... -
How to turn ON Bill Protection?
After you enabled the Auto-Refill option by clicking on the button in front of “Auto-Refill” on your Line’s managing panel, you can also turn ON Bill Protection. You can turn ON/OFF the Auto-Refill and Bill Protection for each of the Lines separately. Choose the required amount of data you’d like... -
What payment methods does Auto-refill work with?
Auto-refill is available with credit card payments. Please be aware that if you do not have a personal account with Simfinity Auto-refill will not be available to you. In order to enable Auto-refill in your personal account, you must have a valid credit card linked to your Simfinity account and y... -
What happens if my Auto-refill payment is refused?
If your auto-refill payment is refused, please make sure that your payment information is correct. Other common issues we have detected are: Expired or cancelled payment method Insufficient credit Bill protection allowance is less than the Auto-refill amount If all required information is updated... -
What is the validity period of my data?
Your data will be valid for 1 year from the moment of your last data refill. Any additional refill will extend the validity period of your data to one year. -
The Unlimited Plan provides 1 GB/day of high-speed data, then continues at 128 Kbps until local midnight. Your 1 GB high-speed allowance resets daily. How does speed work after I use 1 GB in a day? Once you reach 1 GB of high-speed data for the day, your speed is reduced to 128 Kbps until the en...